Soapatopia Car Wash - Customer Service Associate - Full Time
Job Summary
Bring your energy and positive attitude to Soapatopia Car Wash! Join our team to deliver a sparkling clean experience for every customer while keeping our wash sites running smoothly and safely. We’re looking for individuals who prioritize doing things the right way, enjoy collaborating with a team, and take pride in serving customers.
Responsibilities and Duties
Primary responsibilities include consistently delivering outstanding customer service, ensuring workplace safety, assisting with cash handling, and general upkeep of the wash site – including cleaning, stocking, and basic site/equipment maintenance.
Essential job functions include showing up on time for each shift, keeping a positive and proactive attitude with customers and coworkers, recording sales, shift clock-in/out, and accurately scanning/handling products when needed.
Team members will be expected to:
Promote and explain wash packages, memberships, and promotions.
Demonstrate working knowledge of Soapatopia’s App and other technology in use.
Follow Company guidelines on age-restricted product sales (if applicable).
Assist with light site maintenance, trash removal, vacuum upkeep, and ensure a clean, safe wash environment.
Must be able to handle lifting up to 35 pounds of product or supplies at any given time.
CSAs will perform a variety of tasks throughout their shifts to ensure smooth operations and a positive customer experience. CSAs report to a Management Team, which may include Leads, Assistant Managers, Managers, and Supervisors.
Qualifications and Skills
We hire for attitude and train for success! While prior experience is helpful, it’s not required.
GED or High School Diploma is recommended.
A strong desire to provide friendly, helpful, and professional service to every customer.
Must maintain required permits/licenses depending on city regulations (if applicable).
Good communication, organization, and general math skills recommended.
Ability to work outside in varying weather conditions.
Benefits and Perks
Paid Time Off
401k/Profit Sharing
Short Term Disability
Permit Reimbursement (if required)
Group Dental, Vision, and Essential Coverage