Soapatopia Car Wash - Customer Service Associate - Full Time

Lincoln, NE
Full Time
Student (High School)

Job Summary

Bring your energy and positive attitude to Soapatopia Car Wash! Join our team to deliver a sparkling clean experience for every customer while keeping our wash sites running smoothly and safely. We’re looking for individuals who prioritize doing things the right way, enjoy collaborating with a team, and take pride in serving customers.

Responsibilities and Duties

  • Primary responsibilities include consistently delivering outstanding customer service, ensuring workplace safety, assisting with cash handling, and general upkeep of the wash site – including cleaning, stocking, and basic site/equipment maintenance.

  • Essential job functions include showing up on time for each shift, keeping a positive and proactive attitude with customers and coworkers, recording sales, shift clock-in/out, and accurately scanning/handling products when needed.

  • Team members will be expected to:

    • Promote and explain wash packages, memberships, and promotions.

    • Demonstrate working knowledge of Soapatopia’s App and other technology in use.

    • Follow Company guidelines on age-restricted product sales (if applicable).

    • Assist with light site maintenance, trash removal, vacuum upkeep, and ensure a clean, safe wash environment.

    • Must be able to handle lifting up to 35 pounds of product or supplies at any given time.

  • CSAs will perform a variety of tasks throughout their shifts to ensure smooth operations and a positive customer experience. CSAs report to a Management Team, which may include Leads, Assistant Managers, Managers, and Supervisors.
     

Qualifications and Skills

  • We hire for attitude and train for success! While prior experience is helpful, it’s not required.

  • GED or High School Diploma is recommended.

  • A strong desire to provide friendly, helpful, and professional service to every customer.

  • Must maintain required permits/licenses depending on city regulations (if applicable).

  • Good communication, organization, and general math skills recommended.

  • Ability to work outside in varying weather conditions.

Benefits and Perks

  • Paid Time Off

  • 401k/Profit Sharing

  • Short Term Disability

  • Permit Reimbursement (if required)

  • Group Dental, Vision, and Essential Coverage

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